Plan Your Day

FAQs

• What are the Countryside Adventure opening times?

  Countryside Adventure opens at 10.00am and closes at 4.00pm.

  Last entry is 1.00pm.

• Do I need to book?

  We strongly advise all visitors to book their tickets online before they travel.

  This means you can take advantage of our online booking discount, and helps us to manage queueing times, staffing levels and venue capacity.

• Can I change my booking?

  Yes. While we cannot offer refunds, we can transfer your booking to another date.

  If you created an account at the point of checkout, you can log in HERE to alter your booking.

  If you are struggling to alter your booking, check out our help sheet HERE.

  If you did not create an account, our team will be happy to alter your booking for you. To do this, please email [email protected] with your booking reference and the new date and time which you would like to move your visit to.

• Is there parking?

  Yes. We have ample on-site parking, all of which is free.

• Can I bring my dog?

  No, except for service dogs. Due to the large number of small children on site and the difficulty making sure that all canine companions are cleared up after, we have decided not to allow dogs into the Countryside Adventure.

  They are however, more than welcome to visit our farm shop, Over Farm Market.

  Please note: if dogs are discovered left in cars on warm days the relevant authorities will be notified.

• Can I feed the animals?

  Yes! Bags of animal feed are available to buy at the admissions shed for £1 per bag. These specially formulated grass-based pellets are suitable for all four-legged creatures on our farm. 

  Please do not bring your own food for the animals.

• Can I bring a picnic?

  Yes. We have lots of grassy areas and benches which can be used for picnics.

  We also have catering outlets within the farm park and a café located inside our farm shop, Over Farm Market.

• Do I need to wear a face mask?

  In line with current government advice, wearing a face mask is now a personal choice, for both visitors and our team.

• Is Countryside Adventure suitable for wheelchair users?

  While we endeavour to create a suitable environment for all visitors to create fantastic memories, the nature of our site can present some challenges for wheelchair users.

  Due to the rural nature of our destination, access pathways can be uneven, grassy and sometimes laid to large gravel.

  We find that the majority of electric wheelchair users can navigate the site well, push-type chairs can be challenging.

• Is Countryside Adventure suitable for pushchairs?

  All areas of the site are accessible by pushchair, although the uneven and sometimes gravel laid pathways may present a challenge to buggies with smaller wheels.

  Pushchairs are not permitted on the tractor rides and must be left behind at the buggy park. Please be prepared to take all valuables with you. 

• Baby Changing and feeding.

  Baby changing facilities are available within the accessible port-a-loo.

  If you require hot water to warm bottles, please ask a member of our team in the catering unit.

  We are a breastfeeding friendly site. If there is anything we can do to make you feel more comfortable while feeding your baby, please do let us know.

  Please note: no eating or drinking, including breast feeding, is permitted around the Animal Trail. Please wash your hands with soap and water when leaving these areas, and before eating, drinking or feeding your baby.

• Can I leave the event and come back?

  Yes, please ask the team in the admissions hut for a hand stamp.

• Do you cater for those with dietary requirements/allergies?

  We do! Please speak to a member of our team if you would like to see the allergen information for any of our dishes. We also have vegan, vegetarian, and gluten free options.